Terms of Service

Website operator and service provider: MODICAL Co., Ltd. · Representative: ANDRESEN PETER RIISGAARD · Business registration no.: 144-86-03484 · Mail-order sales registration no.: 2025-서울서초-1241 · Registered business address: 7F, A7, 25 Euncheon-ro, Gwanak-gu, Seoul, Republic of Korea (Bongcheon-dong, Jeongam Building) · Email: contact@modical.co.kr · Telephone: +82 10-4246-6226.

These website Terms do not replace a signed service agreement. For paid immigration or business work, the applicable service agreement, quotation, and disclosed cancellation or refund terms control to the extent they lawfully differ from these general Terms.

Website content provides general information about Modical's services and is not, by itself, a personalized legal determination, government decision, guarantee of eligibility, or guarantee of an outcome.

A paid service relationship begins only when the applicable service is accepted through Modical's booking, quotation, payment process, or separate written agreement. If a separate written agreement conflicts with these Terms, the separate agreement controls for that service to the extent permitted by mandatory law.

Modical provides the general information, client-directed file organization, scheduling, and communication expressly described in the agreed service scope. The exact scope, deliverables, exclusions, schedule, and service fees are confirmed for the relevant service.

Government fees, translation, notarization, apostille or legalization, courier charges, external professional fees, and other third-party costs are excluded unless expressly stated otherwise.

The standard information call displayed on the website is a 30-minute information call for KRW 50,000 unless a different duration or amount is clearly stated for a particular booking. Information calls are separate from support packages and professional services.

If you sign up for a service package after your information call, your information-call fee will be refunded. Refunds are limited to the information-call fee actually paid, up to KRW 50,000. Any amount above KRW 50,000 is not guaranteed to be refundable.

A page, visa, procedure, or package shown as “You were viewing” or recorded as a booking source is contextual information only. It does not mean that the client selected or purchased that package or that Modical confirmed eligibility for it.

Users who know the service they wish to request may submit the Service Request form. Submitting the form does not require payment and does not by itself create a paid service agreement. Modical will review the information and confirm the case, scope, availability, and final quotation before paid package work begins.

Package cards marked “From” show a starting service price, not a fixed final quotation. Final scope and price may vary depending on visa or status, procedure, complexity, document condition, urgency, and required support.

Visa issuance, extension, change of status, residence permissions, registrations, processing times, and other government decisions are made by the competent authorities under the law and policies applicable to the individual case. Modical does not guarantee approval, issuance, processing time, or any particular government outcome. Nothing in this section limits responsibility that cannot lawfully be excluded.

Clients must:

• Provide information and documents that are complete and accurate to the best of their knowledge.
• Promptly disclose material changes.
• Review agreed schedules and client-information records within requested timeframes.
• Meet deadlines for actions that remain their responsibility.
• Use the website and services only for lawful purposes.

Modical may rely on client-supplied information unless verification is included in the agreed scope. Consequences caused by false, incomplete, or late information are handled according to the facts, applicable agreement, and mandatory law; this does not exclude Modical's own legal responsibility.

Fees, payment timing, taxes, and cancellation, rescheduling, late-arrival, and no-show rules must be shown during booking or stated in the applicable quotation or service agreement before they become binding.

Where Korean consumer law gives a consumer a statutory right of withdrawal, cancellation, or refund, these Terms do not exclude or restrict that right. If performance begins at the consumer's request before a statutory withdrawal period expires, any limitation on withdrawal or payment for work already performed applies only to the extent permitted by law and after any legally required notice or consent.

If the agreed scope materially changes because of new facts, client requests, authority requirements, or other circumstances, Modical will explain any material effect on scope, schedule, or fees before carrying out additional chargeable work where practicable. Government and third-party processing times are outside Modical's control.

The website may integrate with or link to services such as Render, Resend, Cal.com, Google Tag Manager, Google Workspace, Google Calendar, Google Meet, maps, payment services, and social platforms. Optional analytics loaded through Google Tag Manager are subject to the visitor's analytics choice. Those platforms may also be governed by their own terms and privacy policies. Modical remains responsible for its own obligations under applicable law.

Unless otherwise stated, Modical or its licensors own all rights in the website's original branding, service descriptions, articles, questionnaires, assessment tools, text, graphics, photographs, illustrations, icons, page layouts, selection and arrangement of content, and other protected materials. Modical's names, logos, and brand elements may not be used in a way that suggests authorization, endorsement, or affiliation without prior written permission.

Users may view the website and make a reasonable number of copies strictly for personal, non-commercial use or internal evaluation of Modical's services. Except where applicable law expressly permits otherwise, no person may copy, reproduce, adapt, translate, republish, upload, post, publicly display or transmit, distribute, sell, license, systematically scrape, data-mine, create derivative works from, use to build or promote a competing service, or use to train or evaluate an artificial-intelligence or machine-learning system any substantial part of the website or its content without Modical's prior written permission.

Modical may request that unauthorized material be removed or that unauthorized use cease and may pursue remedies available under applicable law, including an injunction and compensation for proven loss. This clause does not restrict lawful quotation, fair use, statutory exceptions, or rights that cannot legally be excluded. Permission requests may be sent to contact@modical.co.kr.

• Using the website for unlawful or fraudulent purposes.
• Submitting malicious code or attempting unauthorized access to systems or data.
• Impersonating another person or intentionally providing materially false information.
• Interfering with website operation or security.
• Infringing another person's rights, privacy, or intellectual property.

Modical seeks to keep the website accurate and available, but information may be updated and temporary interruptions may occur. To the extent permitted by law, Modical is not responsible for indirect loss caused solely by reasonable reliance on general website information where no paid service covering that issue has been agreed.

Modical does not exclude or limit liability for intentional misconduct, gross negligence, or any liability or consumer right that cannot lawfully be excluded or limited.

Modical may decline, suspend, or terminate a service where there is unlawful conduct, abuse, non-payment, a material breach, a conflict of interest, inability to perform the requested work lawfully, or another objectively reasonable ground. Work already performed and prepaid fees are handled under the applicable agreement and mandatory law.

These Terms are governed by the laws of the Republic of Korea. The parties should first attempt to resolve disputes in good faith through Modical's contact channel. Court jurisdiction is determined under applicable Korean procedural and consumer-protection law; these Terms do not impose an exclusive venue that would unlawfully disadvantage a consumer.

Modical may amend these Terms when its services, systems, or legal obligations change. The revised version and effective date will be posted on the website. Where applicable law requires advance notice, consent, or another procedure for a change to bind existing users or contracts, Modical will follow that procedure.

MODICAL Co., Ltd. · contact@modical.co.kr · +82 10-4246-6226 · 7F, A7, 25 Euncheon-ro, Gwanak-gu, Seoul, Republic of Korea (Bongcheon-dong, Jeongam Building).